2 Canadian guests dead, 1 injured after shooting at luxury hotel in Mexico, authorities say

Two Canadian guests are dead and another injured after a Friday shooting at a luxury hotel in Mexico, officials announced on Twitter last week.

According to Lucio Hernández Gutiérrez, state public security of Quintana Roo, the shooting took place at the Hotel Xcaret México, an upscale and all-inclusive resort costing several hundred dollars a night. It’s nestled in Playa del Carmen, a tourist town along the Caribbean coastline of Mexico.

On Friday afternoon, Hernández Gutiérrez said on Twitter that one of the guests died in the hospital. State officials later revealed that a second tourist died from the shooting.

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Hotel boom sprouts in Bay Area amid lodging sector’s COVID recovery

BERKELEY — A hotel boom has sprouted in the Bay Area, raising hopes that the battered lodging sector has begun to recover from economic woes and business losses unleashed by the coronavirus, a new report shows.

The Bay Area during 2021 added more than twice as many hotel rooms as the nine-county region added during 2020, according to a new report that Irvine-based Atlas Hospitality Group provided to this news organization.

Hotel developers added 2,863 lodging rooms in the Bay Area during 2021, which was an increase of 127% — more than double — the 1,262 rooms they added in

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Travel Outlook Introduces BellaTM, The Virtual Hotel AgentTM, Providing Instant Guest Service While Reducing Fixed Labor Expense

SANTA FE, NEW MEXICO – Travel Outlook Premium Hotel Call Center (“Travel Outlook®”) announces the launch of the hotel industry’s first AI-powered voice bot, purpose-built to reduce fixed labor costs with a distinct human touch: BellaTM, The Virtual Hotel AgentTM.

Bella can help hotels immediately address staffing issues and reduce fixed labor expense. Personalized in a human voice the hotel chooses, Bella can answer most of the calls now being handled by the front desk. To estimate the labor cost savings Bella can achieve, Travel Outlook has created a Bella Savings Tool on its website.

Bella has been programmed using

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Radisson Hotel Group concludes a successful 2021 of regional growth in the Middle East

Dubai – Radisson Hotel Group, one of the world’s leading hotel groups, looks prudently optimistic into 2022. It positively strengthens its presence in the Middle East and further regional expansion in KSA with two more new openings in the pipeline before the end of the year, contributing to the Group sealing more than 250 hotels signed since the start of the pandemic.

With over 75 hotels in operation and under development in the region, the Middle East remains a key focus for Radisson Hotel Group’s global strategy. This year, the Group continued its development momentum, adding over 2,000 keys to

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